Privacy Policy
Effective Date: January 16, 2026
Website: https://ottawa-garage-door.com/
Company: Ottawa Garage Doors & Openers
Ottawa Garage Doors & Openers (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or contact us.
By using our Website, you agree to the terms of this Privacy Policy.
1) Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Phone number
Email address
Address or location details (for service scheduling)
Details about your garage door issue or service request
Any other information you provide through forms, phone calls, emails, or messages
We may also collect certain non-personal information automatically when you use our Website, such as:
IP address
Browser type and device information
Pages visited and time spent on the Website
Approximate location (based on IP)
Referring website or search source
2) How We Use Your Information
We may use your information to:
Respond to quote requests and service inquiries
Schedule appointments and dispatch technicians
Provide service updates or communicate about your request
Improve our Website, services, and customer experience
Maintain internal records and administrative purposes
Prevent fraud and improve security
Comply with legal requirements
We do not sell your personal information.
3) Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve performance and user experience. Cookies help us understand how visitors use our Website and allow certain features to work properly.
You can control or disable cookies through your browser settings. Disabling cookies may affect Website functionality.
4) Sharing and Disclosure of Information
We may share personal information only when necessary, including:
With service providers who support our operations (e.g., website hosting, analytics tools, communication systems), under confidentiality obligations
To comply with legal obligations, court orders, or law enforcement requests
To protect our rights, property, and safety, or the rights and safety of others
With your consent, when you specifically authorize us to do so
We do not share personal information for unrelated marketing purposes.
5) Third-Party Links
Our Website may include links to third-party websites (such as maps, social media, or product information). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
6) Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, disclosure, or alteration.
However, no online system is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
7) Data Retention
We retain personal information only as long as necessary to:
Provide requested services
Maintain business and service records
Meet legal, accounting, or regulatory requirements
When personal information is no longer needed, we take reasonable steps to securely dispose of it.
8) Your Rights and Choices
Depending on applicable laws, you may have the right to:
Request access to the personal information we hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent (where applicable)
Ask questions about how your information is handled
To make a request, contact us using the information below.
9) Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our Website after changes are posted indicates acceptance of the updated policy.
11) Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact us:
Ottawa Garage Doors & Openers
Phone: (613) 627-3028
Email: info@ottawa-garage-door.com
Website: https://ottawa-garage-door.com/
